Customer challenges
    • Provide your clients with a unique product experience

    Mobile and digital allow you to create a unique product experience and accelerate sales

    • Help your sales teams close deals faster

    "Never let your customer go without a proposition". Mobile devices help reduce discontinuity in sales cycle

    • Optimise sales process efficiency

    Mobile devices help improve your sales efficiency in all key dimensions

    • Be close to your clients at key decision moments

    Mobile channel is the key lever to boost your cross channel strategy

Mobility customer testimonies: How to transform your customer interaction?

  • Waterbedrijf Groningen kills 5 birds with one app
    Waterbedrijf Groningen supplies drinking water, gray water and water technology in the Dutch province of Groningen. A healthy and sustainable organisation that for years has managed to charge the Netherlands’ lowest drinking water rates despite being one of the smaller water companies in the Netherlands. Smart operations and innovation form the basis for this. For instance, Devoteam was called in to develop an app that would enable substantial time savings for various groups of employees at the water company. Internal project leader Esther van Linge explains how the best ideas are sometimes born on the shop floor.

  • REPSOL transforms its Service Desk with mobility
    REPSOL is an integrated global energy company with a broad sector experience.
    Repsol carries out Upsteam activities, which include exploration and production of hydrocarbons, as well as Downstream activities such as refining.
    They are European leaders in this sector thanks to their products and services, which meet the highest quality and safety processes.
  • Veolia Water : Building operational excellence with mobile solutions
    Early in 2011, Veolia launched a major transformation programme to reduce annual field intervention costs by €75 million by December 2014 while making the field force even more proactive.
  • Clarins: Putting Knowledge into the Hands of Retail Sales Staff
    A leader in innovative skin and face care products in Europe, Clarins wanted to increase the sales of its newly-launched products by improving its sales force’s knowledge rather than increasing its sales floor area. This meant transitioning from a web age to a wider digital approach, accelerating the time-to-market and synchronising mobile apps availability with worldwide products launches.
  • Building a sales acceleration mobile kit
    Groupe Pasteur Mutualité (GPM) wanted its sales force to strengthen their customer intimacy and close deals in one meeting. Thanks to Devoteam, GPM sales consultants can now present their products on tablets, let their customers choose the product that suits them, and sign the contract directly on the screen.
At a glance
  • Four streams to succeed in transforming your customer interaction
    • Think of your sales process in mobility

    Maximise interactions between your sales force, your product and your customers

    • Design the best user experience

    Keep the user at the centre of your mobile projects

    • Build your mobile platform and integrate it with your system

    Build your mobile sales platform: applications, device, connectivity and back-end integration

    • Measure results and adapt your strategy